Eko Noiz Terms and Conditions

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PAYMENT

Making a purchase is simple. Browse our products, click on any items that you wish to buy and add them to your shopping cart by clicking "Add to cart". At any stage of your purchase you may see and/or edit what is in your cart by pressing "View cart".

Please note that all prices are in UK pounds sterling (£). To find out how much it translates into your currency we have placed a link to a currency converter service onto each page of the webstore. Enter the amount in pounds sterling and the currency you wish to convert into and the service will calculate the equivalence in your own currency. If you are shopping from outside the UK your credit card company will automatically convert the sterling transaction to your own currency at their rate.

After you have finished your selection, click on "Checkout" and you will be asked for details needed to satisfy your order. Your card payment will be processed by PayPal, a secure online payment gateway that will process your payment. If you already hold a PayPal account enter your login details to proceed, otherwise choose the option for non PayPal account holders and make your purchase by filling in your card details.

N.B. WE ONLY ACCEPT PAYPAL PAYMENTS FROM PAYPAL VERIFIED ACCOUNTS. This is a simple process offered by Paypal to ensure higher security transcations between buyers and sellers.

Credit cards accepted include Mastercard/Eurocard, Visa/Delta/Electron, Switch/Maestro, Solo and American Express.Your card will be authorised in real time and you will be given confirmation of a successful payment to the email you provide.

To pay by cheque (UK only) send cheque to Eko Noiz PO Box 57530, London NW6 9FB, made payable to
Eko Noiz Ltd. Please send this with your order invoice that will be sent to your email address by Pay Pal.

Credit Card Security

PayPal are one of the leading online payment gateways for safety and reliability. PayPal processes your payment and uses the Instant Payment Notification (IPN) protocol to inform you and us of your order. We never handle your credit card details ourselves.

PLEASE NOTE that for security reasons we only ship to your credit card billing address, so the address for delivery should match that of your credit card billing.

DELIVERY

The order will be processed as soon as your payment is received. We do not work with stock and will hand- print each individual tee shirt order as soon as possible, usually within the next day or two, but please allow up to 28 days from your payment date.

You can contact us anytime to track your order.

Should there be any substantial delay in delivery, we will notify you by email immediately and will arrange an alternative delivery schedule or offer a refund.

If you have a particular date in mind by which you absolutely need to have received the order - if it is for a birthday present for example, or if you will be traveling - do let us know on info@ekonoiz.com so we can do our best for the order to reach you in time.

If there's anything else you would like to know before you place your order then please don't hesitate to contact us on info@ekonoiz.com or by phone on 0845 0946412.

When ordering in the UK one t-shirt costs £2.50 delivery, for TWO or MORE T-SHIRTS shipping is FREE and worldwide it costs £4.95 in Europe and £5.75 rest of the world and FREE when ordering 3 or more t-shirts.

For "stickers only" orders, shipping is FREE on orders above £9.00 or if bought together with t-shirts where no additional cost for stickers will be added onto the tee shirt shipping price.

Tee shirts are shipped out as soon as they are printed and "stickers only" orders are shipped immediately.

Please note most orders require a signature upon receipt. If the package will not fit through your letterbox and there is no one present to receive it, it may be taken back to the postal depot for collection or re-delivery, in which case a card will be left notifying you of this.

CUSTOMS

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and you may want to contact your local customs office for further information.

RETURNS POLICY

We guarantee your satisfaction. We believe you will be satisfied with your purchase, but if you are not completely happy, then please post the item back to us in exchange for an alternative item or a full refund. Please return it in its original packaging, unworn, with the order number, and instructions as to what you would like us to do, within 14 days of receipt. We will then send out an alternative size at no extra cost to you or give you a refund.
The goods are your responsibility until they reach us. Please use Recorded Delivery as Eko Noiz cannot take responsibility for items lost in the post.

Unfortunately, we cannot make a refund for goods stained by make-up, deodorant or perfumes whilst being tried on, or that have been damaged by you after receipt.

We will issue a refund (which will not include the costs of delivery) upon receipt of unused goods. Refunds will only be made to the credit or debit card on which the purchase was made. Send your unused goods to the address below.

OUR CONTACT DETAILS

Eko Noiz
PO BOX 57530
London NW6 9FB
United Kingdom

Phone: 0845 0946412
Email: info@ekonoiz.com

COMPLAINTS and QUERIES

Should you ever have cause to make a complaint, we will use all reasonable endeavours to respond as soon as possible.
Should you require to discuss any matter at any time, please contact Eko Noiz on 0845 0946412 or via email at info@ekonoiz.com

Eko Noiz does not disclose buyers' information to third parties. We are committed
to protecting your privacy. We will only use the information that we collect about you
lawfully (in accordance with the Data Protection Act 1998). We collect information about
you for two reasons: firstly, to process your order and secondly to provide you with the best
possible service.

If not necessary we will not email you in the future unless you have expressly given us your
consent.

The type of information we will collect about you includes: your name, address, phone number,
and your email address. As we have already stated we do not collect or hold any credit /debit

card information from you. We will never collect sensitive information about you without your explicit consent

WARRANTIES

Eko Noiz is unable to provide any warranties in relation to goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Supply of Good and Services Act 1994.

This does not affect your statutory rights as a consumer.

EKO NOIZ'S LIMITED LIABILITY

Except in relation to liability for death or personal injury Eko Noiz's liability for negligence shall be limited to the total value of the transaction. Eko Noiz shall not be liable for any indirect, consequential or special losses even if Eko Noiz has previously been advised of the likelihood of such losses.

AVAILABILITY OF WEBSITE

We will use all reasonable endeavours to ensure that this Website does not have any problems and that the goods displayed are available. However, we cannot guarantee the availability of the Website or that any goods on the Website are in stock or available.

INTELLECTUAL PROPERTY RIGHTS

The rights in the designs and the content of this Website are owned by Eko Noiz Ltd. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute or display any part of this site without permission.

All trademarks, product names and company names or logos featured on the Website are the property of their owners.

RIGHTS TO ALTER TERMS AND CONDITIONS

We reserve the right to alter these terms and conditions without notice at any time.

JURISDICTION

These terms and conditions will be governed by the laws of England and Wales and by using the Website you agree to submit to the exclusive laws of the courts of England and Wales.